by Steve Johnson I was in Toronto on Saturday (August 4) for the Toronto Product Camp and noticed this when I checked out: What a delightfully low-tech solution. Happy? Or [ … ]
Category: Customer Service
Customer Loyalty – You Get What You Give
by Saeed Khan I went to the local grocery store on Monday to pick up a few things we needed for dinner. It was nothing special, just some milk, vegetables [ … ]
4 Ways to Improve Customer Service in Critical Times
I had a couple of telling customer service experiences recently that I wanted to share. There are some lessons that all companies can learn from this experience. I’ve listed them [ … ]