by Gary Schroeder In part 1, we discussed the importance of Product/Market Fit and concepts of Problem Validation and Solution Validation. This part covers 5 key UX responsibilities of Product [ … ]
The UX Responsibilities of a Product Manager – Part 1
by Gary Schroeder “Design is not just what it looks like and feels like. Design is how it works.” – Steve Jobs (1955-2011) When defining new products, one of key [ … ]
He Said, She Said: Part 2 – How can PM and UX work together
By Saeed Khan and Heather Searl In the first part of this discussion, Heather and Saeed covered a number of topics related to both Product Management and User Experience, including [ … ]
Rules for customer visits #3 – Observation is critical
by Saeed Khan Most often, a customer visit means having a discussion in a meeting room at your customer’s site, with a small group of users or interested parties. They usually [ … ]
When Did Apple Become a Market Laggard?
by Saeed Khan In case you were sleeping yesterday, let me fill you in on the big technology announcement from Apple. Live from Cupertino California, and streamed (rather problematically) on [ … ]
Your customers are not lab rats!
by Saeed Khan Everywhere you turn these days, someone is talking about running experiments and tests to understand your customers or target market. They say things like: use experiments to [ … ]
What is The Most Important Thing Product Managers Should be Doing?
by Saeed Khan I want to run a little experiment. As Product Managers, often what we SHOULD be doing and what we ACTUALLY do are quite different. This can be caused by: [ … ]
The ice-bucket challenge — a big lost opportunity
By Saeed Khan Unless you’ve been out at sea or in an isolated mountain cabin this summer, you’ve probably heard of the so-called “ice-bucket challenge“. It involves pouring a bucket of [ … ]
Rules for customer visits #2 – Moderation is key
by Saeed Khan While understanding things like “a day in the life” of your users can be very useful, most people have better things to do than recount the minutia [ … ]
Meeting Product Goals is Pure Luck
By John Mansour Unless your sales team is given quotas for each product, there’s no conceivable plan product managers can execute to meet revenue goals for their products. When they [ … ]