The Circle of Life So we’ve come full circle, with technology finally starting to catch up to how we’ve interacted with each other since the dawn of time. Marketing and [ … ]
Month: October 2014
The Lowdown on Social Media pt. 3
Customer Service. How can we ignore you? Back in 2000, I was living in California and had a cell phone from Sprint. I was having a lot of problems with [ … ]
The Lowdown on “Social Media” pt. 2
The Way Back Machine To understand Social Media better, it’s important that our frame of reference start further back then the 1940s. It cannot start with the age of “mass [ … ]
The Lowdown on “Social Media” pt. 1
Take a look at the following video, and then read the rest of this blog post. OK…now read the rest of the post. Don’t cheat. If you didn’t watch the [ … ]
Six Characteristics of Product Managers
After an unintentional and rather protracted break from blogging (a bad flu in February, followed by a really busy work and personal schedule for the last few weeks), I’m returning [ … ]
How to get a lost account to speak with you
One of the most difficult things in Win/Loss Analysis is getting someone from a lost account to speak with you. Why would they spend the time, and why would they [ … ]