By Jennifer Doctor In this week’s #prodmgmttalk, (on Twitter Mondays at 4 pm pacific) there was a big discussion on what to do with “bad” customers; how did they get [ … ]
Month: October 2014
Why Social Media is insufficient if you want to truly ‘engage’ with customers
By Saeed Khan It’s interesting to step back from time to time and reflect on how we work and communicate with coworkers, friends, customers and others. Of course, Social Media [ … ]
Guest Post: Sticky Notes and Fish Bones – Finding and Understanding Core Problems
NOTE: The following is a guest post by Kellie Jones. If you want to submit your own guest post, click here for more information. In the early days of [ … ]