Lewis Cirne (@sweetlew) believes that enterprise software needs to change, and his latest venture, New Relic, has blazed a path to do just that. DOWNLOAD AND LISTEN to the interview [ … ]
Category: Enterprise Software
Guest Post: To Kill a Product: Why, When and How part 3/3
Note: This is the 3rd of a 3 part series of articles by guest blogger Chris Brown. If you feel inspired to write a guest post of your own, click [ … ]
Guest Post: To Kill a Product: Why, When and How, Part 1/3
Note: This is the 1st of a 3 part series of articles by guest blogger Chris Brown. If you feel inspired to write a guest post of your own, click [ … ]
Screw the Sales Process. Study the Buying Process
You can make up a Sales Process. You have to talk to actual buyers to map the Buying Process. When you do that, everything will change.
Steve Johnson on Win/Loss, Ivan Chalif’s Digest, and Alan’s musings about the discipline of PM
Steve Johnson has probably taught 50,000 people how to do Win/Loss Analysis. Here are his views on Win/Loss Analysis. We couldn’t agree more. Ivan Chalif at The Productologist has also [ … ]
Upcoming ProductCamps
ProductCamp New York was last weekend and it appears to have been quite successful. Alan attended and wrote up this post about it. If you missed the New York session [ … ]
Announcing ProductCamp Toronto 2009
The time and place for the next ProductCamp Toronto has been set. It’s Sunday October 4, 2009 @ the Ted Rogers School of Business at Ryerson University in downtown Toronto. [ … ]
(How) do you measure customer satisfaction?
Dear Readers, I will be writing an article on how to measure customer satisfaction in B2B software. To prepare for that article I would like to hear your experiences or [ … ]
Tom Grant Kicks Some SaaS
Forrester’s Tom Grant has written 2 excellent pieces rebutting some rather uninformed blog posts and comments made by Rick Chapman over at SaaSUniversity.com. Many people, myself included, left comments directly [ … ]
Who’s in charge of price? (Hint: It’s the person who speaks with the buyer.)
Eigenworks is shopping for a product. Over the last few months I’ve been looking to license some software from a vendor. The price is not astronomical, but it’s a significant [ … ]