Hardly a week goes by without seeing an article or opinion piece about how important it is to ‘delight customers’. And companies like Disney, Apple, Southwest Airlines and Zappos are [ … ]
Category: Entrepreneurship
Strategy, Innovation and the Need for Experiments
By Prabhakar Gopalan Something very fundamental is broken in large corporations. The ability and spirit to experiment as a corporate function. Managers are: chasing short term results that improve existing [ … ]
Why customer needs don’t always matter
by Saeed Khan There’s a great presentation by Brainmates entitled What is Product Management? In it, they say the following: Product Managers spend time understanding what customers need and want…then [ … ]
Worth Repeating: Devil’s Dictionary for High Tech
by Saeed Khan The Devil’s dictionary is a book created in the early 20th century by American Ambrose Bierce containing sarcastic, ironic and witty re-definitions of words. e.g PAINTING, n. [ … ]
Customers – How to Work with Product Management and Influence our Product Direction
by Saeed Khan This is an open letter to B2B (enterprise software) customers, though much of the following also applies to customers of other types of products. Do you want [ … ]
Worth Repeating: Innovation Lessons from Intuit’s Scott Cook
by Saeed Khan I had a post a couple of weeks back entitled Product Management lies at the heart of Innovation. In it I discussed the differences between invention (i.e. [ … ]
Product Management is spreading…technologists take note!
By Saeed Khan Back in 2000, before the tech bubble burst, I saw an interview with Steve Jurvetson – now a Managing Director at venture firm Draper Fischer Jurvetson. Steve [ … ]
The Cloud needs a greater Product Management focus
By Saeed Khan In the technology industry, 2010 will be remembered for a number of things. From a consumer perspective, the winner was the iPad. No other technology product had [ … ]
Open Question: How did you get your first Product Management or Product Marketing position?
Hi, Yesterday, I asked readers, what they’d like to read about on the blog. We still want your input on that topic. Click ===>> HERE <<=== to jump to the [ … ]
Worth Repeating: When Form Doesn’t Follow Function
NOTE: This post was originally published in January of 2009. It’s interesting to note that almost 2 years later, Aptera has yet to ship any vehicles to customers, and is [ … ]