By Saeed Khan and Heather Searl In a recent post Saeed mentioned the potential overlap of some responsibilities between Product Management and User Experience and Heather touched on the subject in [ … ]
Category: User Experience
How to Avoid a Common Customer Interview Mistake
By Heather Searl I was sitting right across from them when it happened. I was taking notes while my client conducted the interview. Everything was going well. The participant was definitely [ … ]
The 3 biggest problems in Product Management today – Part 1 – Roles
by Saeed Khan As Product Managers, part of our job is to observe, understand and correlate information about our customers, prospects, markets, competitors and organizations. We then take the insight [ … ]
User Experience: A Primer
By Heather Searl Every time I log into LinkedIn I’m asked to endorse someone else for user experience knowledge. I’d like to think this proves user experience has grown from a [ … ]
Want insights? Go outside and observe!
By Saeed Khan I returned recently from a business trip to Germany. Whenever I travel, whether for business or pleasure, I find it difficult to take my “product manager” hat [ … ]
Dear Product Manager: 4 Things Your UX Expert Wants You to Know
By Heather Searl Dear Product Manager, Here we are at the start of another project and, while I love working with you, there are a few things I’d like you [ … ]
Approaching Mobile UX – A Product Manager’s Perspective
by Rajat Harlalka When building the mobile interface for their existing products, Product Managers are faced with quite a few perplexing questions, especially related to the user experience on mobile. [ … ]
Defining Millennial-Friendly Products
By Rivi Aspler I’ll admit that for the past few years, I disregarded trends such as the social enterprise, consumerism or gamification. The ‘Big-Data’ notion was the only trend that I [ … ]
Computers aren’t always the answer
by Steve Johnson I was in Toronto on Saturday (August 4) for the Toronto Product Camp and noticed this when I checked out: What a delightfully low-tech solution. Happy? Or [ … ]
Customer Analytics – a Double Edged Sword
The following is a guest post by Lorraine Chapman, Director Research at Macadamian. If you want to submit your own guest post, click here for more information. With the rise of [ … ]