by Saeed Khan Would anyone hire a sales rep, have him spend his time updating the website and then wonder why the sales aren’t coming in? Or how about hiring a accountant, [ … ]
Category: Saeed
Stop saying “No” and start asking “Why”
by Saeed Khan Every day, it seems, I see another blog post or article on product development that tells people to say “No” to feature requests. Don’t believe me? Just [ … ]
What keeps Product Managers from being really effective?
by Saeed Khan A couple of weeks ago, I asked you to tell me what important activities you aren’t able to do because you’re caught up doing other (less important) [ … ]
Your user interface defines a conversation – does it always make sense?
By Saeed Khan What is the difference between these two sentences? He eats, shoots and leaves. He eats shoots and leaves. The first describes a gunman, most likely in a [ … ]
Are these really the tools Product Managers use?
by Saeed Khan As a Product Manager, and with the exception of Excel, PowerPoint and Word, what software tools do you use on a regular basis to do your job? [ … ]
Rules for customer visits #3 – Observation is critical
by Saeed Khan Most often, a customer visit means having a discussion in a meeting room at your customer’s site, with a small group of users or interested parties. They usually [ … ]
When Did Apple Become a Market Laggard?
by Saeed Khan In case you were sleeping yesterday, let me fill you in on the big technology announcement from Apple. Live from Cupertino California, and streamed (rather problematically) on [ … ]
Your customers are not lab rats!
by Saeed Khan Everywhere you turn these days, someone is talking about running experiments and tests to understand your customers or target market. They say things like: use experiments to [ … ]
What is The Most Important Thing Product Managers Should be Doing?
by Saeed Khan I want to run a little experiment. As Product Managers, often what we SHOULD be doing and what we ACTUALLY do are quite different. This can be caused by: [ … ]
The ice-bucket challenge — a big lost opportunity
By Saeed Khan Unless you’ve been out at sea or in an isolated mountain cabin this summer, you’ve probably heard of the so-called “ice-bucket challenge“. It involves pouring a bucket of [ … ]