by Saeed Khan Last week, I wrote about a Model and Metrics for Track Product Success. Just to recap, there are 4 major areas I defined for tracking product metrics. [ … ]
Category: Saeed
Do you treat customers fairly when things go wrong?
by Saeed Khan We live in an imperfect world. Although we strive to do things well, things go wrong, mistakes happen. But what differentiates great companies from poor ones, or [ … ]
A Model and Metrics for Tracking Product Success
by Saeed Khan There’s an adage that states, you can’t manage what you can’t measure. And if that is the case, then you have to wonder how much actual management [ … ]
Why customer needs don’t always matter
by Saeed Khan There’s a great presentation by Brainmates entitled What is Product Management? In it, they say the following: Product Managers spend time understanding what customers need and want…then [ … ]
My Interview with Josh Duncan of “A Random Jog” Blog
by Saeed Khan Earlier this week, Josh Duncan of “A Random Jog” blog, interviewed me over Skype. He posted the interview on his site earlier today. We spoke about the [ … ]
Are you a PRODUCT manager or a product MANAGER?
by Saeed Khan When you think about your job and the work that you do, how do you see yourself in the role that you fill? Are you primarily product [ … ]
Worth Repeating: Devil’s Dictionary for High Tech
by Saeed Khan The Devil’s dictionary is a book created in the early 20th century by American Ambrose Bierce containing sarcastic, ironic and witty re-definitions of words. e.g PAINTING, n. [ … ]
Open Question: What is stopping you from visiting customers?
by Saeed Khan At ProductCamp Boston this past weekend, Steve Johnson of Pragmatic Marketing asked a very simple, but telling question during my session. He asked the other attendees: How [ … ]
ProductCamp Boston & Building Product Management Organizations
by Saeed Khan This was a very eventful weekend for us product folks. On Saturday, there were 3 ProductCamps held in Boston, Chicago and Silicon Valley. I’m not sure if [ … ]
The Importance of Differentiated Product Management Roles
by Saeed Khan Last week I wrote a post entitled How to Create an Effective Product Management Organization. I mentioned that, like other departments such as sales, differentiated roles are [ … ]