Hardly a week goes by without seeing an article or opinion piece about how important it is to ‘delight customers’. And companies like Disney, Apple, Southwest Airlines and Zappos are [ … ]
Category: Saeed
Open Question: Your worst job-related mistake and lesson learned
Here’s another question for you. We all like to share don’t we? đŸ™‚Â So, let’s open up a bit and share some lessons learned with each other. We all make [ … ]
The Fine Line Between Strategy and Fantasy
A favourite topic of many entrepreneurs, product managers, marketers and executives is strategy. You hear it all the time. People talking about company strategy, product strategy, marketing strategy, sales strategy [ … ]
The HP TouchPad – The wrong way to “Fail Fast”
By Saeed Khan You may not have heard about it today (actually yesterday), but unceremoniously buried in a press release, under “Other Announcements”, HP announced the end of the HP [ … ]
How to achieve, lose, regain and maintain Product/Channel fit
by Saeed Khan In my post – Your most important customer is your sales channel – I wrote about the challenges, particularly in multi-product companies, of ensuring your sales channels [ … ]
Worth Repeating: The High-Tech Product Manager
by Saeed Khan It turns out that this year is the 100th anniversary of the death of W.S. Gilbert – the Gilbert of Gilbert and Sullivan fame. So, here’s to [ … ]
Open Question: Your current biggest challenge in Product Management/Marketing?
This one is short and simple, but I want to foster some dialogue amongst the readers. Perhaps we can help each other, or at minimum, garner some empathy that many [ … ]
Your most important customer is your sales channel
by Saeed Khan There’s a lot of talk in product management and product development circles about Customer Development. Customer Development is an iterative process of learning by working closely with [ … ]
Why the “Backlog Manager” fits best for Scrum focused ISVs
by Saeed Khan I’ve written a lot lately about the dissonance in the way Scrum defines the “Product Owner” role and responsibilities and the reality of what occurs in many [ … ]
Small deeds vs. big plans
A local church regularly posts insightful aphorisms on it’s street front sign. They usually catch my attention as I drive by. Last week the sign read: “No matter how tall [ … ]