It’s not that problems are invisible; it’s that no one is looking for them.—Steve Johnson, Under 10 Consulting. I often chat with company leaders who ask me how to do [ … ]
Are these really the tools Product Managers use?
by Saeed Khan As a Product Manager, and with the exception of Excel, PowerPoint and Word, what software tools do you use on a regular basis to do your job? [ … ]
Reverse Engineering & Product Management? Really?
by John Mansour Reverse engineering usually conjures thoughts of knock-off artists creating their own versions of popular consumer products. Or in the B2B world, reverse engineering is often required after [ … ]
He Said, She Said: Part 3- How PM and UX can work together
By Saeed Khan and Heather Searl Parts 1 and 2 of this series covered a number of topics including working with other teams, organizational structures, personas and common documents. This [ … ]
The UX responsibilities of a Product Manager – Part 2
by Gary Schroeder In part 1, we discussed the importance of Product/Market Fit and concepts of Problem Validation and Solution Validation. This part covers 5 key UX responsibilities of Product [ … ]
The UX Responsibilities of a Product Manager – Part 1
by Gary Schroeder “Design is not just what it looks like and feels like. Design is how it works.” – Steve Jobs (1955-2011) When defining new products, one of key [ … ]
He Said, She Said: Part 2 – How can PM and UX work together
By Saeed Khan and Heather Searl In the first part of this discussion, Heather and Saeed covered a number of topics related to both Product Management and User Experience, including [ … ]
Rules for customer visits #3 – Observation is critical
by Saeed Khan Most often, a customer visit means having a discussion in a meeting room at your customer’s site, with a small group of users or interested parties. They usually [ … ]
When Did Apple Become a Market Laggard?
by Saeed Khan In case you were sleeping yesterday, let me fill you in on the big technology announcement from Apple. Live from Cupertino California, and streamed (rather problematically) on [ … ]
Your customers are not lab rats!
by Saeed Khan Everywhere you turn these days, someone is talking about running experiments and tests to understand your customers or target market. They say things like: use experiments to [ … ]