Continuing this series (click the links for part 1 and part 2), let’s look at the following question: How can we get out of this mess? Given the problems cited [ … ]
Category: Design
Guest Post: There’s no such thing as MEDIUM
NOTE: The following is a guest post by Tzvika Barenholz, a Product Manager living and working in Israel. If you feel inspired to write a guest post of your own, [ … ]
Apple’s unsolved usability problem: Deliberate choice or Mistaken persona? (UPDATED)
When you stare at this picture, is the design problem as obvious to you as it is to me? This is a picture of my shiny new MacBook Pro (13″), [ … ]
UniFlame understands the value of customer experience
As a former technical writer, it’s always disappointing to see the sad state of virtually any kind of instruction manual or guide. These documents are literally afterthoughts, included I’m sure, [ … ]
The value of simplicity
We have 3 different types of food blenders in our house. They are pictured below. I’ve tried to show them roughly to scale with one another. The first is a [ … ]
Should I deliver bad news?
This one is a little personal, but I need some advice. I have a friend who is working on creating a new web-based product/business. It’s in the consumer space and [ … ]
Usability is all in the details
If you haven’t checked it out, take a look at Cindy Alvarez’s blog: The Experience is the Product. She recently posted a good article entitled: Getting beyond beta: Measuring your [ … ]
Keyboard “install” shouldn’t be this hard
Why does a keyboard have to ship with a CD?
What’s in an icon?
Have you noticed that Google recently changed its standard icon? Below are the three instances of Google’s “favicon.ico” that I am aware of. – the Google icon used for over [ … ]
When form doesn’t follow function
I’ve written before about frames of reference. That’s the term I use (borrowed from physics) for how we can perceive situations around us differently from others due to differences in [ … ]