Don’t let other departments hide their headcount in your budget.—Steve Johnson, Under 10 Consulting. I’m often asked how large a product management team should be. And my reply is, “how many other departments [ … ]
Provisional Personas: The Black Sheep of the Persona Family
by Heather Searl In the last few years, it seems that personas have gotten a bad rap. And in some UX circles, mentioning a provisional persona might get bring you some [ … ]
What is The Most Important Thing Product Managers Should be Doing?
by Saeed Khan I want to run a little experiment. As Product Managers, often what we SHOULD be doing and what we ACTUALLY do are quite different. This can be caused by: [ … ]
The ice-bucket challenge — a big lost opportunity
By Saeed Khan Unless you’ve been out at sea or in an isolated mountain cabin this summer, you’ve probably heard of the so-called “ice-bucket challenge“. It involves pouring a bucket of [ … ]
Rules for customer visits #2 – Moderation is key
by Saeed Khan While understanding things like “a day in the life” of your users can be very useful, most people have better things to do than recount the minutia [ … ]
Meeting Product Goals is Pure Luck
By John Mansour Unless your sales team is given quotas for each product, there’s no conceivable plan product managers can execute to meet revenue goals for their products. When they [ … ]
We Don’t Need Another Manifesto
by Saeed Khan First of all, thanks to Tina Turner for inspiration for the title of this post. 🙂 Second, this post is my response to the following tweet by Melissa Perri [ … ]
Onboarding for Product Management
by Mike Smart A few years ago, a friend of mine recommended the book Topgrading by Brad Smart, Ph.D. One “a-ha” moment for me was the cost of hiring and [ … ]
Experience or Vision — How to make great products
By Anders Lisdorf Reading Steve Jobs’ biography set in motion a train of thoughts that took me from the Jobs/Gates controversy over history of religion and philosophy to what we [ … ]
Rules for Customer Visits #1 – Know thy customer
by Saeed Khan Ever had a customer visit go bad? It’s happened to me once or twice. If the customer has a blocking issue with your product and it’s causing them [ … ]